Topics include:
Using the Dashboard Menu Icons
Using the Dashboard Menu Icons
The following icons described in this chapter provides additional system tools. Topics include:
Using Show/Hide Navigation View
Using Show/Hide Navigation View
Located at the top-left section of all system’s windows is the Show/Hide Navigation View icon. Click this icon to display or hide the system’s navigation pane.
Viewing System Notifications
Located at the top-right section of all system’s windows is the Notification icon, which displays the number of system notifications pending your review.
Click this icon to read your notifications.
Accessing Support
The Support icon is also located at the top-right section of all system window’s. Click this icon to reveal the following support resources that we offer.
•Access step-by-step instructions for the system features by clicking Browse Help Topics. In the Help system portal, you can search for and print out the topics that you need.
•Request assistance from our Technical Support team by clicking Create Support Ticket to fill out a support form.
Note Fields accompanied by an asterisk (*) requires a response.
Be sure to provide as much information as possible about the problem you are experiencing. This information may include the browser you are using, screen shots of an issue, and so on.
•Contact Technical Support 1-877-440-6049 to reach a Technical Support team member.
•Click Minimum System Requirements to review the following:
—Viewing Supported Web Browsers/Versions
Viewing Supported Web Browsers/Versions
Ensure you are logging into the system using any of the browsers and their versions listed in this section of the window.
Minimum Screen Width
Confirm that your device’s display is set to at least 320 pixels for optimal viewing experience.
Adobe Flash Player
Adobe Flash is required for various online training functions.
Domains to Whitelist
A whitelist contains items such as email addresses, networks, websites, and domains that are authorized by your network administrator to access and communicate with your network.
Provide your network administrator with the domains listed in this section of the dashboard to ensure your access to our system.
Using the Profile Menu
The Profile icon is located in the top-right corner of system windows.
Click this icon to
launch the following menu.
Menu selections include:
•My Profile—Click to launch the Manage Settings page where you can modify your profile information.
Note Fields accompanied by an asterisk (*) requires input.
—Click CREDITS at the top of the page to search for and view your available credits. Click the ellipses (...) to view credit details, shown in the following image.
•Credits and Contracts—Another method to discover your credit details, clicking this option displays the same page shown in the previous image.
•Change Password—Click to change your password using at least eight alpha-numeric characters.
•Preferences—Click to specify various system preferences.
Note Fields accompanied by an asterisk (*) requires input.
—Choose your system’s Language from the drop-down menu.
Note If you want to learn more about localization settings, see Language Preferences Overview.
—Display Help Tips is enabled by default to display UI tool tips as you use the system. De-select if you do not want these tips to display.
Note If you want to set help tips globally, contact our Technical Support team. See Accessing Support to learn how to create a Support Ticket or contact the team by phone.
—Set Default Search Mode
Match Any Term returns information based on all the terms you enter in Search fields.
Match All Terms returns data based on terms you enter in the order you entered them.
—Temperature Unit of Measurement
Set the Temperament Unit of Measurement (TUoM) you want automatically selected in system windows.
—Weight Unit of Measurement
Set the Weight Unit of Measurement (WUoM) you want automatically selected in system windows.